Our customers love our commitment to customer service.

Read what they have to say!


“JSS Communications provided exceptional service to my agency. From the onset, Shannon and Steve steered us in the right direction in choosing a system that fit the current and future needs of our business. We were up and running in a short amount of time, without any disruptions to our lines during business hours. I’d highly recommend them.”

DarleneHollywood PR
Brian Lenane

“Dear Shannon,

I just wanted to take a minute to thank you for installing our (much needed) new telephone system. We are extremely happy with the product you recommended and it has already helped us save money and make money. The technical support provided by you and Steven, in effecting the change, was very impressive and professional. I would recommend your company to anyone.

The most important thing to us was the customer service you provided. Your flexibility is unparalleled by any vendor we have ever used. Your patience with our particular learning curve, has been saintly. Your ability to deal with the communication service providers during an emergency situation, when we were without phones (our old phone system, you eventually replaced) and Steven’s willingness to stay at our office (July 3, 2014) into the evening, is something that is very hard to find in today’s business world. For all of this we are extremely grateful and look forward to working with you in the future.

Aside from all that, you and Steven are very nice people and we wish you all the success in the world.”

Brian LenaneOffice Claim Manager - Petrocelli Public Insurance Adjusters, Inc.
Donna Wood

“I was referred to Shannon by a colleague who met her in a networking group. We met to discuss our telephone needs and instantly I knew it was a great fit. Shannon and Stephen (her dad) are a great team and although we had some issues with our service provider, they were extremely patient and helped steer me through that maze. We are very happy with out new phone system and I would highly recommend this company.”

Donna WoodPresident, Macdonald & Wood Sotheby’s International Realty